Which statement about sales orders in QuickBooks Online is true?

• A. QuickBooks Online uses a native Sales Orders feature that tracks inventory.
• B. QuickBooks Online automatically converts estimates to orders.
• C. QuickBooks Online does not have a native Sales Order feature; use Estimates or Invoices for sales orders and Purchase Orders for purchases.
• D. QuickBooks Online requires a separate module for orders.

Answer: (C)

In QuickBooks Online, there isn’t a built-in Sales Orders transaction. You manage sales with Estimates and Invoices rather than a separate sales order document. When a customer asks for a quote, you create an Estimate (a sellable quote) and, once they approve or you’re ready to bill, you convert that Estimate into an Invoice. For purchasing, you use Purchase Orders to place orders with suppliers and track what you need to buy. Since there isn’t a native Sales Orders feature, the recommended approach is to use Estimates or Invoices for sales orders and Purchase Orders for purchases. This is why the statement is the best answer.